Bill Pay Options

10/18/2019:  The City of Burnsville's third-party online bill pay service is currently down due to technical difficulties. 

Thank you for your patience while our vendor works to resolve the issue.


Bill Pay Options

Customers now have more options than ever before to make payments:

Pay by mail

City of Burnsville
PO Box 77025
Minneapolis, MN 55480-7725

Please use the enclosed envelope and payment stub on your bill.

One-Time Online Payment with Credit Card or Checking

Auto-Pay Online with Credit Card or Checking (for e-Bill customers only) 

  • Click Here to Access Online Billing
    *Temporarily unavailable as of 10/18/19
  • If enrolled in e-Billing, sign in to your account
  • If not enrolled in e-Billing, click "Enroll Now"
    • Use the "Enrollment Token" found on your paper bill
  • Click the "Payment Setup" tab to enter your information.
  • Then, click the "Options" tab to set up an Automatic Payment

Auto-Pay with Checking Account (for paper bill customers only)

  • Print and fill out the ACH Auto-Pay form (PDF).
  • Return the completed form via email or mail to: City of Burnsville - Utility Billing, 13713 Frontier Court, Burnsville, MN 55337
  • Please Note: The form MUST be received no later than five business days prior to the bill due date. 

Pay Online with Your Bank's Online Bill Pay Function

  • Follow instructions from your online bank account
  • Please use the correct 11-digit (with dash) account number to ensure timely payment

Pay by Phone

  • Call BillTrust at 1-855-230-7047
  • You will need your account number in order to make a payment